About US

MyShopWindow by Revenue Performance is our online Mystery Caller programme for Hotel Sales and Reservtions teams. The objective is simple, to increase the conversion of Sales leads and calls to your Reservations office. The premise behind all of this is, "You have to measure it to manage it."

MyShopWindow provides you with realtime feedback via the secure interactive web portal which houses all the call recordings and email trails. We conduct enquiries in multiple languages and from multiple global locations and attempt to spend money at your hotel - how easily you take our money is up to you!

We are able to provide benchmarking of your brand/hotel against your competitors. The webportal provides interactive reporting with downloadable graphs and tables for further analysis.

Revenue Performance has been providing Revenue improvement resources for 10 years to leading hotels, chains and brand around the world, helping them to increase revenues, develop employee skills, improve guest satisfaction and deliver impressive results.

Revenue Performance was founded by the leading expert in Revenue Management, Duncan Bramwell, who has attracted the attention of a global collection of brands, chains and ambitious hotels.

MyShopWindow - Converting your Potential