MyShopWindow by Revenue Performance is our online Mystery Caller
programme for Hotel Sales and Reservtions teams. The objective is simple,
to increase the conversion of Sales leads and calls to your Reservations
office. The premise behind all of this is, "You have to measure it to manage
MyShopWindow provides you with realtime feedback via the secure
interactive web portal which houses all the call recordings and email trails.
We conduct enquiries in multiple languages and from multiple global
locations and attempt to spend money at your hotel - how easily you take
our money is up to you!
We are able to provide benchmarking of your brand/hotel against your
competitors. The webportal provides interactive reporting with
downloadable graphs and tables for further analysis.
Revenue Performance has been providing Revenue improvement resources
for 10 years to leading hotels, chains and brand around the world, helping
them to increase revenues, develop employee skills, improve guest
satisfaction and deliver impressive results.
Revenue Performance was founded by the leading expert in Revenue
Management, Duncan Bramwell, who has attracted the attention of a global
collection of brands, chains and ambitious hotels.
MyShopWindow - Converting your Potential